Help Desk Specialist (m/f)
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Help Desk Specialist (m/f)
Role Overview:
You will be joining the dynamic IT team as a skilled and motivated HelpDesk. In this role, you will be responsible for managing and maintaining IT infrastructure to ensure the smooth operation of the systems, networks, and servers.
Key Responsibilities:
- Handling and resolving client inquiries, providing remote troubleshooting;
- Consulting and supporting users in resolving their issues;
- Generating requests in the Jira project management system.
Ideal profile for the position:
- Minimum 1.5 years of work experience;
- Advanced PC skills, capable of troubleshooting at a system administrator level;
- Experience assembling and configuring computers of any complexity, installing operating systems, and software;
- Ability to ensure continuous operation of IT infrastructure;
- Excellent communication skills necessary for interacting with colleagues;
- Experience in user support and configuration of office equipment (computers, phones, printers, scanners, cameras, etc.);
- Proficient in prioritizing tasks and meeting deadlines efficiently;
- Attentive to the smallest details;
- Skilled in analyzing problems and finding innovative solutions;
- Upper-intermediate level English is a must.
The company guarantees you the following benefits:
- A positive workplace atmosphere that creates a culture of collaboration and support, making it a place you'll love working in;
- Competitive compensation and regular career development reviews;
- A generous vacation and sick leave policy, allowing you to take time off and enjoy a work-life balance;
- Financial assistance for professional development, helping you stay ahead of the curve and love your career path;
- Educational Allowances that give you the opportunity to expand your knowledge and experience;
- You'll have a monthly allowance for personal activities, giving you the opportunity to pursue your interests and hobbies outside of work;
- A comprehensive health insurance plan depending on your current location;
- Referral program with financial rewards for bringing top talent to the company;
- Engaging in team-building activities and corporate parties.
Interview process:
- HR Interview with the Recruiter;
- Final interview with the team;
- Final decision.
If you find this opportunity right for you, don't hesitate to apply or get in touch with us if you have any questions!
Apply by sending your CV to careers@giti2c.com or by using the option: KONKURIŠITE NA OGLAS.