Waiter
Ovaj oglas je istekao i poslodavac više ne prima prijave
We are inviting ambitious professionals to apply for the position of Waiter for our Kiki’s restaurant. If you are eager to work in a dynamic working environment and be a part of the supporting and friendly team, this might be the opportunity for you!
About job
Responsible for the food and beverage operations in the restaurant. Manage cultural needs and expectations of guests. Encourage and build mutual trust, respect, and cooperation among team members. Oversee guest satisfaction, maintaining standards and meeting or exceeding the company goals.
Your key responsibilities:
- Provide excellent guest service
- Ensure the quality standards are being followed and meet the expectations of the guests daily
- Fill in the daily opening and closing sheets, and inform the managers and supervisors, about issues or missing items
- React to all customer requests positively and deal with them appropriately
- Ensure the correct appearance of all the restaurant areas
- Respond quickly and proactively to guest’s concerns
- Understand Lustica bay brand's service culture and maintain the highest level of professionalism
- Take ownership of a guest complaint/problem until it is resolved, or it has been addressed by the appropriate manager or employee
- Contribute to all banquet functions to be up to standard and exceed guest's expectations
- Improve service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed
- Maintain and adhere to billing policies and procedures
- Punctual attendance to each shift
- Always maintain positive teamwork
- Support the management operations and decisions
Knowledge, skills, and experience required:
- High School diploma
- Knowledge of English, additional languages are a big asset
- Minimum of 2 years of a restaurant experience in a high-end restaurant or hotel
- High level of knowledge and implementation of best practices and SOP’s
- Excellent interpersonal and communication skills
- Customer service oriented
- Ability to be flexible, resourceful, service-oriented, and self-motivated
- Ability to take quick action to resolve emergency field maintenance requests
All interested candidates can apply by sending their CV to: career@lusticadevelopment.com or by using the option KONKURIŠITE NA OGLAS.