The Chedi Luštica Bay is the first of seven hotels within the beautiful Luštica Bay. Set on the front line of the marina, it provides a unique experience of waterfront living. A luxurious refuge within easy reach of the main marina lends to the town’s superb dining experiences, lounges, conference facilities, a private beach and pool. The Chedi opened its doors in July 2018. The Chedi Team is fully committed to providing a unique and memorable guest experience. We have formed a team of like-minded people, who take pride and responsibility in everything they do, who value teamwork, act with integrity and respect, and who love to use their own creativity while making our vision reality.

Our Mission is to inspire authentic and meaningful connections.

The Chedi Lustica Bay was born out of a desire to celebrate an active, healthy lifestyle: to experience the beauty our peninsula's nature has to offer, to build community, to engage with locals and fellow travellers, to work and enjoy new adventures.

Housekeeping Supervisor (m/f)
Housekeeping Department


Key responsibilities:  

  • Strict adherence to LQA Standards related to Housekeeping area
  • Providing guidance and assistance to other Housekeeping team members in terms of LQA Standards implementation
  • Responsible for the daily shift operations in Housekeeping
  • Ensuring that the guest rooms, public areas and employee areas are clean and well maintained
  • To consistently offer professional, friendly and engaging service
  • To lead and supervise the day to day operations of the department to ensure service standards and LQA Standards are followed and adhered to
  • To handle guest concerns and react promptly
  • To actively participate in daily briefings, daily warmups and department briefings
  • To ensure Room Attendants are informed daily about priorities in their section
  • To follow and ensure that Housekeeping team members adhere to all safety and sanitation policies
  • Supervises the performance of the Room Attendants and takes appropriate action to correct deficient conditions in behaviour and work practises
  • Inspects all guest rooms and assesses compliance with established standards as they relate to safety, cleanliness and maintenance
  • Assists in preparation of work schedules for employees in accordance with guidelines and productivity requirements
  • Ensures that VIP rooms are prepared as per stablished standards
  • To check records of cleaned rooms
  • To ensure that Lost & Found procedures are always in place
  • To follow departmental procedures and company procedures
  • To follow all safety and sanitation policies


  • High School in Hospitality Industry
  • Higher Education is an advantage
  • Good knowledge of hotel industry and Housekeeping trends on a global hotel market
  • Full working proficiency in English
  • Knowledge of Montenegrin is advantage, but not necessary; other languages are an asset
  • Advanced knowledge of MS Office is preferred
  • Prior 2-5 years of experience in high-end hotel property is a must
  • Luxury hotel or cruise liner Housekeeping experience is a must
  • Proven supervisory experience is a must
  • Previous similar positions are an advantage
  • Knowledge of LQA Standards, especially in the field of Housekeeping, is a must
  • Previous experience in responding to requests to potential Mystery Shoppers
  • Excellent interpersonal ad communication skills
  • Customer service oriented
  • Highly responsible & reliable
  • Ability to lead and supervise the team
  • Ability to work cohesively with fellow colleagues as a part of the team
  • Ability to  work with minimum supervision
  • Ability to focus on guest needs, remain calm and courteous at all times
  • Ability to resolve minor disputes or challenges which might occur within the team

What we offer: 

  • Exceptional opportunity to be a supervisory part of the successful Housekeeping Team in one of the best rated hotels in Montenegro
  • Whole year engagement
  • Training & Development Opportunities
  • Accommodation provided in the vicinity of the hotel
  • Competitive Salary + proportion of Service Charge
  • Use of staff dining restaurant
  • Organized transportation from accommodation to hotel and vice versa
  • Regular The Chedi Luštica Bay Team Benefits
  • Regular Orascom employee discounts
  • Regular LHW chain employee discounts
  • Applicants not meeting the set requirements shall not be shortlisted. 

Please apply using the option KONKURIŠITE NA OGLAS.

Ovaj oglas je istekao i poslodavac više ne prima prijave putem portala.