Restaurant Manager (m/f)
Embark on an exciting new chapter of your career as Nikki Beach prepares to open the gates of another seaside haven, located on the shores of Boka Bay!
In more than 20 years Nikki Beach brand has grown into a global, multifaceted luxury hospitality company which has one goal in its heart – the Celebration of Life.
After settling on the shores of the USA, Caribbean, Barbados, Thailand, UAE, Spain, France, Monaco, Italy, Greece and Turkey, Nikki Beach is coming to the shores of Montenegro, beckoning not only guests but aspiring and ambitious individuals to be a part of a vibrant community..
Escape the ordinary - join (the extraordinary) Nikki Beach Montenegro team!
Position: RESTAURANT MANAGER (m/f)
Department: F&B
Job Brief:
We are looking for a Restaurant Manager to lead all aspects of our business.
You will deliver a high-quality menu and motivate our staff to provide excellent customer service.
Restaurant manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.
To be successful in this role, you’ll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity. Back of the house management experience is also essential, as you’ll hire qualified Cooks and Wait Staff, set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations.
We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.
Responsibilities:
- Coordinate daily Front of the House and Back of the House restaurant operations
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Regularly review product quality and research new vendors
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage restaurant’s good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Create detailed reports on weekly, monthly and annual revenues and expenses
- Promote the brand in the local community through word-of-mouth and restaurant events
- Recommend ways to reach a broader audience (e.g. discounts and social media ads)
- Train new and current employees on proper customer service practices
- Implement policies and protocols that will maintain future restaurant operations.
Requirements:
- Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
- Proven customer service experience as a manager
- Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
- Strong leadership, motivational and people skills
- Acute financial management skills
- Strong written and verbal communication skills in English and Russian (desirable not mandatory)
- Knowledge of Microsoft Office – MS Word, Excel.
Nikki Beach Resort & Spa offers:
- Excellent opportunities for career progression.
- Professional working environment.
- Competitive salary.
- Seasonal working contract from March – November.
If you are interested, please send us your CV to the e-mail address: hr1@zalivmn.com or using the option KONKURIŠITE NA OGLAS.