Zaliv MN is currently having an opening for:


Homeowners Services Coordinator


Key responsibilities

Owner communication

  • ALL communication with owners
  • Communicating with owners via email and phone regarding any issues they have with their apartment and taking reservations and special requests in regards with their arrival
  • Strong liaison with Front Office department. 

Customer Service

  • Active role in the Front Office department at the reception
  • Check in / out both Hotel guests and apartment owners
  • Processing payments
  • Work in Abacus Hotel Reservation System.

Property Management

  • Within warranty: Reporting any defects to the Maintenance team and ensuring they are fixed quickly.
  • Outside warranty: Arranging any repairs or other work requested by owners, either to be carried out by caretakers or third parties. Billing owners as appropriate.
  • Purchasing any items requested by owners
  • Working with Maintenance Manager, agree annual maintenance plan with caretaker team and ensure it is carried out correctly.


  • Reported to Hotel General Manager, in accordance with annual budget
  • Keep costs within budget.

Utilities and Insurance

  • Tracking apartment utilities consumption and ensuring that bills are paid promptly
  • Where Hotel is responsible for paying utilities on behalf of owners, ensure bills are paid promptly and owners recharged
  • Ensure that all utility meters are correctly registered and utilities are paid on time.
  • Ensure that each apartment is adequately insured and that insurance is renewed on time.

Contracts & Billing

  • Sending pro-forma invoices to owners and chasing for payment
  • Keeping track of which owners have paid / owe us money
  • Charging clients for ad hoc payment requests.

Key skills required:

  • Must have very good knowledge of Russian, and Montenegrin
  • Highly organised
  • Customer Service orientated
  • Good knowledge of Microsoft Office, including Excel.

Interested candidates are invited to apply by submitting their CV to the e-mail address: or by using the option KONKURIŠITE NA OGLAS.

Ovaj oglas je istekao i poslodavac više ne prima prijave putem portala.