Food and Beverage Manager (m/f)

Food and Beverage Manager

(m/f)

Role Objective
Managing all F&B operations and delivering an excellent guest experience. Forecasting, planning and managing all F&B outlets, staff and finance. Maximizing sales and revenue through customer satisfaction and employee engagement.

Duties & Responsibilities

• Managing all F&B and day-to-day operations within budgeted guidelines and to the highest standards.
• Creating a working environment that supports organisational and core values.
• Responsible for complete operation of two restaurants, four bars, room service, beach and entertainment outlets.
• Rostering of all F&B staff to efficiently and effectively service all outlet requirements.
• Preserving excellent levels of internal and external customer service.
• Liaising with the Executive Chef and kitchen to ensure efficient operation of the kitchen and quality menus are designed to suit the business and achieve budgeted food costs.
• Designing beverage menus for all F&B outlets.
• Coordinating with other departments of hotel for events and day-to-day operations.
• Attention to detail when it comes to food standards, costs, safety.
• Managing maintenance of all F&B equipment in liaison with Maintenance Manager and outsourced companies.
• Identifying customers needs and respond proactively to all of their concerns.
• Handling customer complaints, wrong stock orders and resolving employee conflicts – skillful in quick but effective solutions.
• Leading F&B team by attracting, recruiting, training and appraising talented personnel.
• Establishing targets, KPI’s, schedules, policies and procedures.
• Organizing work schedules, orders, cleaning schedules; performing inventory counts, stock takes, spot checks etc.
• Providing a two way communication and nurture an ownership environment with emphasis in motivation and teamwork.
• Complying with all health and safety regulations.

Qualifications

• Proven F&B management experience.
• Working knowledge of various software programs (MS Office, restaurant management software, POS).
• The efficient management of financial transactions, delegated projects and employees.
• Communication and leadership skills.
• Customer service mind set.
• Up to date with food and beverages trends and best practices.
• Ability to manage team of 80 and meet financial targets.
• Hospitality Management/F&B Service Management/Culinary degree or degree in a related field.
• Fluent in English, written and oral. Russian is an advantage.

Working conditions

• La Perla Hotel & Resort. High season 6 days a week – Low season 5 days a week. Annual contract.

Interested candidates are invited to apply by submitting their CV to the e-mail address: hr1@zalivmn.com or by using the option KONKURIŠITE NA OGLAS.