Telenor Montenegro has advertised a position for candidates interested in the position:

  

Consumer Contact Center Service Agent

 

Key responsibilities:

  • Handling incoming telephone calls and requests received through email and social networks.
  • Selling and cross-selling through incoming and outgoing calls, recommending new products and services to the customers.
  • Providing all information to customers regarding services, promotions, monthly bill and procedures.
  • Performing billing related tasks.
  • Forwarding to the competent offices any comments/feedback.

Skills you will bring:

  • Minimum High school degree.
  • Excellent communication skills.
  • People oriented personality.
  • Sales-minded work approach.
  • Fluency in English, Russian prefferable.
  • Eagerness to learn and grow professionally.
  • Good knowledge of telecommunication services and products.
  • Excellent computer skills.
  • Customer oriented personality.
  • Goal oriented and competitive attitude.

This position is through Outsourcing agency. 

Please apply by December 26th 2018 using the option:

Ovaj oglas je istekao i poslodavac više ne prima prijave putem portala.